Do you prefer self-service or human service?
If the bank is open, would you head first for human teller or for a ATM? Why?
Also please note if you observe different preferences in your parents or children.
Other questions: In general do you prefer to pump your own gas (I know it doesn't apply in NJ) or to have someone do it for you? Do you pay at the pump?
Do you seek out self-checkout lines at supermarkets and Home Depots, or do you avoid them?
Do you prefer to get your information by calling someone or by looking it up online?
Do you prefer to shop in stores in which someone offers to help you, or do you prefer to be left alone while you look?
Also please note if you observe different preferences in your parents or children.
Other questions: In general do you prefer to pump your own gas (I know it doesn't apply in NJ) or to have someone do it for you? Do you pay at the pump?
Do you seek out self-checkout lines at supermarkets and Home Depots, or do you avoid them?
Do you prefer to get your information by calling someone or by looking it up online?
Do you prefer to shop in stores in which someone offers to help you, or do you prefer to be left alone while you look?
Comments
Basically whichever is more efficient in general, but I appreciate good customer service. Actual stores which have customer service people who seek out customers usually have trained their people well, so they'll be able to answer whatever I need to know. I can always say "I'm okay".
Unless it's really cold out, I usually like to pump my own gas. It's usually faster than waiting for someone to come, take my credit card or cash, put in the pump, and take it out when finished. Anyway, self-serve stations are usually a bit cheaper than full serve ones.
I wouldn't mind having someone pump my gas on a cold day. But I won't pay more for full service.
Almost everytime I use a self-checkout line at the supermarket, I regret it. Home Depot isn't too bad.
I get info online and then call if need be.
I like to be left alone when shopping. Less pressure. But, I do like being greeted with a friendly smile.
That being said, personally I always use the atm since it costs a lot less (in Israel, where I live). While shopping, I can't stand it when people come over to help me! I prefer to help myself, and if I need help I'll ask for it! The rest of the questions don't apply to me.
Prefer to have someone else pump my gas.
Don't mind self checkout, depends how busy the lines are.
look stuff up online
help in stores: very much depends on the store- there is one clothing store I go to where I need help because it's hard to find anything. Otherwise I prefer to look myself.
Don't see much difference in my kids, really (I think I might be the parent age you're referring to as I have married kids...)
Agree that I wouldn't pay more for full-serve.